Shipping & Returns

Haus Rules: Shipping & Returns Page

We are dedicated to ensure the best experience possible for all of our customers so that you may curate your own Peace of Luxury with ease.  K’dara is pioneering a new global standard of living for wo | men| around the world by uniquely blending our passions for luxury, modern style, healthy living, curated experiences, and our forward-thinking approach to holistic health and wellness. We often give our customers a peace of luxury;  guaranteeing that what you purchase through us goes through a strict full 3rd party testing for your safety. 

Shipping

We offer shipping via USPS, FedEx, and/or UPS. Upon check out, you’ll have specific delivery options to choose from. You are responsible for all shipping and handling costs, unless otherwise noted in your confirmation.

Orders will be processed within 5-7 business days from receipt. Excluding weekends and holidays.

Title and risk of loss pass to you upon our transfer of the products to the carrier. We are not liable for any delays in shipments.

Shipping restrictions:

Due to federal restrictions, at this time; we do not ship to the following states:

Alaska, Idaho, Kansas, Oregon, Lowa, and Wyoming

Returns & Exchanges:

All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product(s) thoroughly to ensure no damage has occurred during shipping. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil, Full Spectrum Hemp Extract, Hemp-derived THC Delta 9 | less than 0.3% by dry weight, K’dara products are not intended for use or purchase by persons under 21 years of age.

Should you need to return any products due to damage, you have 48 hours from receiving your order to make a claim. After USPS, FedEx, or UPS has marked your order as delivered.

To make a claim, please contact us via email at our Customer Service Department at OurHaus@kdara.com . Please include in your email your name, date of purchase, order number, and a full description of the damages. All claims will be reviewed carefully for approval.

My ORDER NEVER ARRIVED. LOST OR STOLEN SHIPMENTS.

We are not responsible for stolen or lost packages shipped to the wrong address provided by the customer. Please ensure your address is correct at the time of check out.

For purchased order ( Shea butter, sublingual Oils, Edibles, any THC products, and topicals products)  items must be unused, in the same original packaging with unbroken seal in the same condition that you received it for full refund.  Contact us at OurHaus@kdara.com.

Refunds are not accepted on sale, or promotional items.